How Companies are Responding to COVID-19

The Covid-19 pandemic is creating disruptions for all of us. Companies need to adapt faster than ever before. In doing so, many are showing how business can be done differently. 

This page puts a spotlight on the ESG initiatives undertaken by companies in recent days. It showcases how companies are playing a positive role in the fight.

Below are examples of initiatives undertaken by our community of corporate clients in recent days. These also include other company initiatives that are worth celebrating. We will continue to update it as the coronavirus crisis continues, since we all need something positive to work for and towards.

Datamaran clients initiatives

  • Banking Services

    Finance and investor relations

    21 April - Dutch bank ABN AMRO offers to businesses hit by the coronavirus outbreak the opportunity to delay payments on their loans.

  • Business Support & Services

    Government and community relations

    14 April - As unemployment surpasses record highs due to COVID-19, a group of leading companies from multiple industries has formed People + Work Connect, an employer-to-employer initiative that brings together companies laying off or furloughing people with those companies in urgent need of workers. There is no cost for employers to join and participate. People + Work Connect was designed by CHROs from Accenture, Lincoln Financial Group, ServiceNow and Verizon — and Accenture built the platform. From idea to launch in just 14 business days, the initiative is rapidly attracting a range of companies.

  • Business Support & Services

    Government and community relations

    15 April - Accenture set up the People + Work Connect, a collaborative initiative, allowing companies who’ve laid off or furloughed employees to work together with other businesses with an urgent need for workers. The tool, developed pro bono by Accenture and in collaboration with the four companies' Chief Human Resources Officers, is meant to facilitate the transfer of products and services in the workplace.

  • Electricity Utilities

    Customer & public relations

    American Electric Corp has temporarily suspended all service disconnections for non-payment to help our customers who are currently facing financial hardships.

  • Consumer Financials

    Government and community relations

    24 March - American Express plans to provide up to $5 million USD to help feed and support local communities, including by a matching donation program for certain cardholders.

  • Telecommunications

    Government and community relations

    21 March - AT&T has taken a variety of steps to protect its employees and communities. They have extended free unlimited data service to first responders and healthcare organizations for the duration of the crisis, donated laptops and tech support to schools, and given their front line employees a 20% bonus for work done during the outbreak.

  • Air, Rail and Road Trasportation

    Talent health & wellbeing

    21 March - Atlantia has extended the healthcare coverage it provides to its 13,500 employees in Italy, including in this package a wide series of health and social services in case of hospitalisation or inability to work.

  • Banking services

    Government and community relations

    6 April - Banco Santander has launched “Overcome Together”, an open and accessible space for individuals and companies, which contains information and resources to help support the fight against coronavirus (COVID-19). 

  • Banking services

    Government and community relations

    17 March - Bank of America has pledged $100 million to global communities impacted by the crisis. 

  • Banking services

    Talent health & wellbeing

    17 March - While Bank of America, have shortened branch hours, they are planning on giving front line workers biweekly bonuses to help them through the COVID-19 outbreak.

  • Banking services

    Talent health & wellbeing

    BMO branches and offices have incorporated added precautionary measures including enhanced cleaning protocols. The company will continue to follow the guidance of public health authorities to make informed decisions.

  • Banking services

    Government and community relations

    In Canada BMO donated $1 million to support the United Way Community Fund to fill gaps for community services due to COVID-19. In the United States, the company donated $500,000 to support crisis relief efforts in areas of immediate community need.

  • Banking services

    Customer & public relations

    BMO has introduced a financial relief program for those impacted by COVID-19, providing flexible financial relief options available to personal and business banking customers. To help with immediate relief, BMO is offering up to a 6-month payment deferral on loans, cards, and lines of credit with no fee and no changes to the terms of BMO accounts.

  • Chemical Products

    Crisis response

    In addition to a global crisis team at its headquarters in Ludwigshafen, BASF established crisis teams in all regions of operations in accordance with its pandemic preparedness plan.

  • Chemical Products

    Government and community relations

    As part of the he chemical industry contribution to fighting coronavirus BASF is part of the VCI initiative and distribute hand sanitizer throughout the country for free.

  • Chemical Products

    Government and community relations

    Through the “Helping Hands” campaign, BASF is donating 100 million protective masks to the Federal Republic of Germany. The company is also donating 1 million masks to the State of Rhineland-Palatinate.

  • Banking services

    Government and community relations

    24 March - BBVA has increased its initial €25 million commitment to €35 million to be used in to fight the coronavirus pandemic in the countries within its operating footprint. BBVA is also instituting a loan deferral program for private clients affected by the coronavirus crisis - helping communities and individuals focus on putting health first.

  • Banking services

    Government and community relations

    24 March - BBVA has increased its initial €25 million commitment to €35 million to be used in to fight the coronavirus pandemic in the countries within its operating footprint.

  • Banking services

    Customer & public relations

    24 March - BBVA is instituting a loan deferral program for private clients affected by the coronavirus crisis - helping communities and individuals focus on putting health first.

  • Construction and Engineering 

    Government and community relations

    Bechtel is donating critical supplies to local hospitals and first responders in several areas near our active projects and was among a group of businesses asked by the White House to provide input on the process of restarting the U.S. economy.

  • Biotechnologies LifeScience & Pharmaceuticals

    Government and community relations

    7 April - Bristol Myers Squibb expanded its existing patient support programs to help eligible unemployed patients in the U.S. who have lost their health insurance due to the COVID-19 pandemic. 

  • Biotechnologies LifeScience & Pharmaceuticals

    Business opportunity & partnerships

    7 April - Bristol Myers Squibb is working with health authorities and investigators to appropriately manage the ongoing operations of clinical trials. To that end, the company has provided clinical trial investigators with overarching principles and guidance regarding the conduct of BMS clinical trials worldwide in light of COVID-19, and in consideration of guidance from health authorities, where applicable.

  • Software

    Customer & public relations

    24 March - Cadence Bank is offering a number of measures to support small business and families during these times such as a 90-day payment deferral on consumer loans and lines of credit upon request and temporary loans. 

  • Real Estate Services

    Government and community relations

    21 April - CBRE Group, Inc. has launched a COVID-19 Relief Fund to support community and employee needs around the world.The campaign is raising a minimum of $15 million, with a foundational donation from the company of $10 million, plus an employee contribution program. 

  • Chemical Products

    Finance and investor relations

    3 April - As a precautionary measure, Chemours, has draw down $300 million of its revolving credit facility to help balance access to domestic and non-domestic cash, and to increase near-term financial flexibility.

  • Oil and Gas and other Fossil Fuels

    Talent health & wellbeing

    At Chevron-operated gas stations, we have been following the Centers for Disease Control (CDC) guidelines and the guidance of international and local health authorities and increased the frequency of cleaning at our stations, provided gloves to cashiers and encouraged employees to take advantage of our paid sick leave program to stay at home if they have cold or flu-like symptoms or a fever. 

  • Oil and Gas and other Fossil Fuels

    Government and community relations

    In the U.S. alone, Chevron has donated more than $2 million to local relief efforts in several states, and we have committed an additional $2 million to match 2:1 employee contributions to U.S.-based nonprofits. Outside the U.S, Chevron is working with global partners on a variety of initiatives, such as helping to fund emergency services in remote parts of Western Australia and providing medical supplies to hospitals in Thailand. To date, Chevron has committed more than $12 million around the world to COVID-19 response efforts.

  • Banking services

    Government and community relations

    24 March - Comerica is investing $4 million USD in community and small business support, aiming to provide business continuity during the crisis.

  • Business Support & Services

    Talent health & wellbeing

    23 March - Crowe takes measures to minimize the risk of exposure and to protect our people and the firm, including establishing updated guidance in real time. Key actions such as temporarily instituting a default “work from home” policy for personnel, including providing necessary supplies and services for full off-site functionality.

  • Business Support & Services

    Government and community relations

    23 March - Crowe set an information èlatform for its clients and emplpyees on Covid 19 and how to navigate these uincertain times.

  • Business Support & Services

    Government and community relations

    23 March - Deloitte has donated over a million Euro to the Italian Civil Protection Agency, leveraging its own resources with those of its employees, who have donated hours of their own salary to the cause of fighting the coronavirus.

  • Chemical Products 

    Supply chain disruptions

    16 April - As the entire supply chain has been impacted due to the COVID-19 outbreak, customers are facing a tremendous amount of uncertainty. As a result, Eastman is temporarily waiving all charges for rush orders until May 1st and will make every effort to process them where they have the inventory and resources to do so.

    As part of their efforts to align production and demand and ensure your supply is not disrupted by a last-minute diversion of inventories, transportation equipment, or logistics resources, they are implementing a 25% surcharge for order cancellations or requested changes inside of 5 business days of shipment. Your Eastman Sales and Customer Service team will be in direct contact with you regarding these changes, which are effective April 1st.

  • Chemical Products

    Crisis response

    16 April - Eastman have identified areas which is considered critical to operate. Within these areas, they have developed operational continuity plans to ensure they have sufficient resources to keep plants running safely and products shipped to our customers. They have implemented a plan to remove non-operations personnel from operating areas to further protect the health of our operators and mechanics who are needed onsite to continue running our manufacturing processes. A portion of employees who are critical to maintaining operations have been assigned to rotating teams who will be in the offices during alternating two-week rotating schedules. Those who can perform their jobs from home and do not have to be in our offices, will begin working from home to minimize any potential virus transmission between employees. 

  • Chemical Products

    Talent health & wellbeing

    16 April - At Eastman personnel who can perform their jobs from home and do not have to be in our offices, will begin working from home to minimize any potential virus transmission between employees.

  • Chemical Products

    Government and community relations

    16 April - Eastman is donating materials to produce protective lenses and face shields for medical personnel.

  • Electricity Utility

    Government and community relations

    The EDP Group had adapted its Contingency Plan to the scope of COVID-19 and has the main goal of managing the impact of the pandemic situation on employees, service providers and on the business of the Group's companies, aiming at safeguarding people's lives, reducing the risk of contamination in the workplace and reinforcing employees' information and knowledge regarding their self-protection while activating Business Continuity Plans EDP opens the “Solidarity Clients” fund to help projects that fight coronavirus. It will supply free energy for two months to social, business or personal initiatives for this cause. beisdes donating medical equipment to various hopistals 

  • Health Care Equipement & Services

    Government and community relations

    Edwards Lifesciences Foundation issued grants to more than 20 partner organizations providing safety-net support in the communities where Edwards’ employees live and work around the world. Additionally, Edwards is providing donations of critical care technologies during this crisis to help underserved patients around the world. 

  • Electricity Utilities

    Talent management

    6 April - Enel Italia is working with trade unions to protect its workers and their livelihoods. Employees will be granted PTO to offset periods of inactivity casued by the coronavirus, which will be partially provided for via a solidarity system in which certain employees can donate already accrued PTO. This "Vacation Day Bank" will start with a number of days equal to the total workforce.

  • Oil and Gas Equipment and Services

    Talent health & wellbeing

    Equitrans Midstream, has implemented several precautionary measures, including remote working for all office-based employees & contractors; revised protocols for business-critical groups who must work on location; and enhanced health & safety protocols for our field employees who are safely maintaining our operations. 

  • Food, Alcoholic and non-Alcoholic Beverages

    Talent management

    1 April - Ferrero is rewarding its workers that guaranteed business continuity with 750 Euros gross premium.

  • Air, Rail and Road Trasportation

    Government and community relations

    23 March - Ferrovie dello Stato has opened up its railways lines to doctors and healthcare workers, so that they can cheaply and easily reach the most affected areas in the European hotspot.

  • Chemical Products

    Talent health & wellbeing

    16 April - Hexion